Support Workers
Community Based Services (Hansel Supported Living Service)

Expiry date: Friday 11 August 2023 at 12:00

Salary: £10.90 per hour
Hours: Various hours available (full time and part time)
Location: South Ayrshire Community Based

A driving licence is essential for this post.

We support a large number of adults, living in their own homes across Ayrshire. The aim of these services is to give people whatever support they need, to live as independently as they can, be part of their community, have meaningful activities and build and maintain relationships and friendships.

We want the people we support to have the best possible life they can. Most supports are carried out on a 1:1 basis but you will also support people to meet up with friends and join in with group activities. They may be going on a coach trip to the theatre, meeting up with a friend to go swimming or bowling, or attending a work placement, college class or music group. You may support more than one person in a day and every day is different. You will enable people to make choices and create opportunities for people to do the things they want to do.  Each persons’ support is tailored to meet their individual needs and lifestyle. Some people need support with all areas of their lives whilst others may just need someone to help them to do their shopping, cook their meals and manage their money.

Most of the people we support use public transport but some do have their own mobility cars.

Most roles involve working with individuals on a 1:1 basis but whichever service you join, you will be part of a small team and will regularly support the same people. You will build relationships and get to know the people you support well. You will be supported by your service coordinator and will meet up regularly with other people in your team.

Our rotas are created around the individual needs of the people we support. This means we have a range of shift patterns available including 12-hour shifts, waking night shifts, sleep-overs, and 8-hour shifts. We offer full time or part time working.

Experience in delivering formal social care supports or personal caring experience is desirable but not essential. 

Essential criteria for the post include:

  • Candidates must be 18 years old or over for insurance purposes
  • Excellent people skills
  • Flexibility to work a needs-led rota
  • Good team working, problem solving and communication skills
  • The ability to support people in a person-centred way to offer choice and promote inclusion.
  • An enthusiastic attitude to developing skills in Social Care
  • The ability to accept peoples’ differences and treat everyone as equals
  • The ability to attain registration with regulatory bodies
  • Basic IT skills


When you join our HSLS team you will also;

  • Receive full induction training, shadowing experienced fellow workers and access to additional training you may need to enable you to confidently support individuals.
  • Have an opportunity to gain a relevant SVQ qualification in Health and Social Care.
  • Access to 24-hour on call management support when you need it.
  • Work various shift patterns with at least one weekend off in every three.
  • Receive pay for your travel time and travel expenses if travelling between supports.
  • Become involved in an inclusive & vibrant ‘Tenants Aloud’ group, which gives the people we support the opportunity to meet regularly and have a say in how our services are delivered. Tenant’s Aloud also offers an annual calendar of social events, parties, holidays, day trips; promoting friendships and relationships to be developed and maintained though shared interest and experiences.

We carefully match all team members to particular individuals we support depending on their skills, experience, knowledge, availability and interests.

These posts are considered to be Regulated Work with Adults as specified in the Protection of Vulnerable Groups (Scotland) (PVG) Act 2007. Accordingly, the preferred candidate will be required to become a member of the PVG Scheme or undergo a PVG Scheme Record Update if already a Scheme member prior to any formal offer of employment being made.

Hansel is an equal opportunities employer and we welcome applications from all who believe they fit the essential requirements for the job.


Document downloads:

Rec Roleprofile 20230802 Supportworker

Sorry this vacancy has now expired

Unfortunately this vacancy has now expired.