Hansel Privacy Notice – Fundraising Supporters

Your support is vital to Hansel. It helps us continue our mission to be at the forefront of innovative developments that enhance and enrich the life experiences of adults with learning difficulties. Because your support is so important to us we want you to know how carefully we look after your personal details. This privacy notice tells you about our processing of your personal data, the types of personal information we hold, where we get it from, what we use it for, the legal basis for the processing, how we protect it, your rights in regard to this processing and how to make a complaint.

We may hold the following personal information:

  • Your contact details, such as name, address, phone numbers, email addresses.
  • Details of how you have supported us in the past, such as which events you’ve attended, donations you’ve made or prizes you have won.
  • Details of contacts we have had with you, such as letters we’ve sent or received, enquiries you’ve made or meetings you’ve attended.
  • Your date of birth and gender, if these are relevant to the support you provide, for example for competitions limited to age ranges or fashion show models.
  • Photographs of you.
  • Consents for processing this data and your contact preferences.

Where we get your personal information:

  • We generally get the information from you directly or our contacts with you.
  • Occasionally we may get information from another supporter.
  • It is possible that we may obtain lists of data from other reputable organisations but this is not something we routinely do.
  • If we get your personal information from anyone but you our first processing of it will include seeking your consent.

What we use your personal information for:

  • Engaging your support for Hansel, such as informing you about forthcoming events, asking you for sponsorship or asking you to volunteer with us.
  • Managing events e.g. recording ticket sales, arranging tables, posting prize certificates.
  • Public Relations (PR) e.g. photographs from events in the press, our website and social media channels. We (or the publisher) would seek specific consent to include any additional personal information with a photograph.
  • To monitor the effectiveness of our fundraising efforts.

The legal basis for processing your personal information:

  • Consent. We will always seek your consent to process your personal data. You can alter or withdraw this consent at any time by contacting one of the Fundraising team or the Data Protection Officer (contact details overleaf).

How we protect your personal data:

  • Your personal data may be held on paper or electronically. In either case it is protected by a range of technological and organisational means including physical security, use of passwords, firewalls and malware detection, effective Information Governance policies and procedures and through training of our team.
  • We only retain your personal information for as long as it is needed (as defined by our retention schedule) and we securely destroy it after that.
  • Your personal information will never be passed to any third party for their own use.
  • If we share your personal information with a third party as part of our processing, such as if we use a cloud based information management system, we ensure that the third party meets our standards for protecting your data. Your personal information will never be processed outside the European Economic Area.

Your rights:

  • To be informed about the processing of your personal data. This is what this document is doing.
  • To have access to your personal data. If you want to know what information we hold just ask
  • To have any inaccuracies or omissions corrected. We do our best to get it right but please let us know if we don’t quite make it.
  • To have your personal data erased. This is sometimes known as the right to be forgotten.
  • To restrict the processing of your personal data.
  • To obtain and reuse your personal data. If you want a copy of the data you’ve provided to us we’ll give you a computer readable file of it.
  • To object to the processing of your personal data. As we are relying on your consent for all processing of your personal data you can withdraw this consent at any time. Just contact any of the Fundraising team or the Data Protection Officer.

(You also have rights relating to automated decision making and profiling but we do not carry out any such processing on your personal data)

There are restrictions on these rights but we will always honour both the letter and the spirit of the law. If you want to exercise your rights or just to know more about them in any particular situation please contact:

Data Protection Officer, Hansel, Broadmeadows, Kilmarnock Road, Symington, KA1 5PU.
01563 830340
dpo@hansel.org.uk
You can also contact us through our website: www.hansel.org.uk

Complaints:

If you are unhappy about any aspect of our processing of your personal information please contact the Data Protection Officer as above. You can also complain directly to: Information Commissioners Office – Scotland, 45 Melville St, Edinburgh, EH3 7HL